Privacy Notice for MSC Motors LTD
Welcome to the MSC Motors LTD website. Your privacy is of utmost importance to us, and we are dedicated to safeguarding your personal data. This privacy notice outlines how we manage your personal data when you visit our website, regardless of your location, and informs you of your privacy rights and the legal protections in place.
Important Information and Who We Are
Purpose of This Privacy Notice
This notice provides information on how MSC Motors LTD collects and processes your personal data through your use of our website, including any data you may supply when signing up for newsletters or purchasing services.
Please note that our website is not intended for children, and we do not knowingly collect data related to minors.
It is essential to read this privacy notice alongside any other privacy notices or fair processing notices we may provide when collecting or processing your personal data, ensuring you are fully informed about how and why we utilize your data. This privacy notice supplements other notices and does not override them.
Controller
MSC Motors LTD is the data controller responsible for your personal data (referred to as 'Company', 'we', 'us', or 'our' in this notice).
We have appointed a Data Privacy Manager to oversee matters related to this privacy notice. If you have any inquiries regarding this notice or wish to exercise your legal rights, please contact our Data Privacy Manager using the details provided below.
Contact Details
Our full details are as follows:
- Name of Legal Entity: MSC Motors LTD
- Data Privacy Manager: Michael Cowap
- Email: mscmotors@outlook.com
- Postal Address: MSC Motors, Clayton Lane, Stoke-On-Trent, ST4 6PQ
- Telephone: 01782 229142
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) regarding data protection issues (www.ico.org.uk). We encourage you to contact us first to address any concerns before reaching out to the ICO.
Please keep us informed of any changes to your personal data to ensure our records remain accurate and up to date.
Third-Party Links
Our website may contain links to third-party websites, plug-ins, and applications. Clicking on these links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party sites and are not responsible for their privacy practices. We recommend reviewing the privacy notices of any websites you visit.
Data We Collect About You
Personal data refers to any information that can identify an individual. This does not include data from which identities have been removed (anonymous data).
We may collect, use, store, and transfer various types of personal data about you, grouped as follows:
- Identity Data: First name, last name, username, marital status, date of birth, and gender.
- Contact Data: Billing address, delivery address, email address, and phone numbers.
- Financial Data: Bank account and payment card details.
- Transaction Data: Details about payments made to and from you and other product and service details.
- Technical Data: IP address, login data, browser type and version, time zone settings, and other related technology.
- Profile Data: Username and password, order history, preferences, and survey responses.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences for receiving marketing communications from us and third parties.
We also gather Aggregated Data, such as statistical or demographic data, which is not considered personal data in legal terms. However, if we combine Aggregated Data with your personal data, we treat it as personal data, used in accordance with this notice.
We do not collect any Special Categories of Personal Data, such as details about race, religion, health, or criminal convictions.
Failure to Provide Personal Data
If we need to collect personal data by law or under a contract and you do not provide it, we may not be able to fulfill our obligations under that contract. We will notify you if this is the case.
How Your Personal Data is Collected
We utilize various methods to collect data about you, including:
- Direct Interactions: You may provide us with Identity, Contact, and Financial Data by filling in forms or corresponding with us. This includes data you provide when you:
- Apply for our services
- Make an inquiry
- Create an account
- Subscribe to our services or publications
- Request marketing
- Enter competitions or surveys
- Provide feedback
- Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing patterns through cookies and similar technologies. For more details, please see our cookie policy.
- Third Parties: We may receive personal data about you from various third parties, including analytics providers and payment service providers.
How We Use Your Personal Data
We will only use your personal data when legally permitted. Most commonly, we will use your data in the following circumstances:
- To perform a contract with you.
- For our legitimate interests, provided these do not override your rights.
- To comply with legal obligations.
We typically do not rely on consent as a legal basis for processing your personal data except when it comes to sending third-party direct marketing via email or text message. You can withdraw your consent at any time by contacting us.
Purposes for Using Your Personal Data
Below is a description of how we plan to use your personal data, along with the legal bases for processing:
| Purpose/Activity | Type of Data | Legal Basis for Processing |
|---|---|---|
| Register you as a new customer | Identity, Contact | Performance of a contract |
| Process and deliver your inquiries or orders | Identity, Contact, Financial, Transaction, Marketing and Communications | Performance of a contract, Legitimate interests |
| Manage our relationship with you | Identity, Contact, Profile, Marketing and Communications | Performance of a contract, Legal obligation, Legitimate interests |
| Enable participation in competitions or surveys | Identity, Contact, Profile, Usage, Marketing and Communications | Performance of a contract, Legitimate interests |
| Administer and protect our business and website | Identity, Contact, Technical | Legitimate interests, Legal obligation |
| Deliver relevant content and advertisements | Identity, Contact, Profile, Usage, Marketing and Communications, Technical | Legitimate interests |
| Improve our website and services | Technical, Usage | Legitimate interests |
| Make recommendations about services | Identity, Contact, Technical, Usage, Profile | Legitimate interests |
Marketing
We are committed to providing you with choices regarding your personal data, especially concerning marketing and advertising.
- Promotional Offers: We may use your data to assess what products and services may interest you.
- Opting Out: You can opt out of marketing messages anytime by adjusting your preferences on our website or following the opt-out instructions in marketing communications.
Cookies
You can set your browser to refuse cookies or alert you when cookies are being used. However, disabling cookies may affect your ability to use certain parts of our website. For more information about our cookie usage, please refer to our cookie policy.
Change of Purpose
We will only use your personal data for the purposes for which we collected it unless we determine that a different purpose is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis for this change.
Disclosures of Your Personal Data
We may share your personal data with the following parties for the purposes mentioned earlier:
- External third parties, such as service providers and professional advisors.
- Any potential buyers of our business or assets.
We require all third parties to respect your personal data's security and legal compliance.
International Transfers
We do not transfer your personal data outside the European Economic Area (EEA).
Data Security
We have implemented security measures to protect your personal data from unauthorized access, alteration, or disclosure. Access to your personal data is limited to those who require it for their work.
Data Retention
We will retain your personal data only as long as necessary for the purposes we collected it. We evaluate retention periods based on data sensitivity, potential risks, and legal requirements.
Your Legal Rights
You have rights regarding your personal data under data protection laws. These include:
- Requesting access to your personal data.
- Requesting correction of your personal data.
- Requesting erasure of your personal data.
- Objecting to the processing of your personal data.
- Requesting restriction of processing.
- Requesting the transfer of your personal data.
- Withdrawing consent at any time.
If you wish to exercise any of these rights, please contact us.
No Fee Usually Required
You typically will not need to pay to access your personal data or exercise your rights. However, we may charge a reasonable fee if your request is excessive or unfounded.
What We May Need From You
We may need to verify your identity when you request access to your personal data to ensure security.
Time Limit to Respond
We aim to respond to all legitimate requests within one month. If your request is complex or you have multiple requests, it may take longer, and we will keep you informed.
Glossary
Lawful Basis:
- Legitimate Interest: Our interest in managing our business while ensuring your rights are considered.
- Performance of Contract: Processing necessary for fulfilling a contract with you.
- Legal Obligation: Processing necessary for compliance with legal obligations.
Third Parties:
- External Third Parties: Service providers, professional advisors, and regulatory authorities.